Scrum Master

Vitality Group, a subsidiary of Discovery Limited is responsible for the expansion of the Vitality Shared-Value Insurance business model beyond South Africa and the UK, serving to fully leverage the assets and intellectual property of Discovery beyond its primary markets. The business forms equity or contractual partnerships with leading global insurers to integrate Vitality and shared value with partner’s insurance and financial services products in the markets where they operate.

Vitality Group also operates a business providing wellness solutions to employer groups in the United States. Vitality Health International, a business unit within Vitality Group coordinates and focuses on resource allocation to Discovery’s emerging, global health insurance initiatives. Vitality Group is also responsible for Discovery’s 25 percent equity investment in Ping An Health, the largest comprehensive medical insurer in China.

To date, Vitality Group’s businesses jointly reach more than 20 million lives across 40 markets (Argentina, Austria, Australia, Brazil, Canada, China, Ecuador, France, Germany, Hong Kong, Indonesia, Italy, Japan, Macao, Malaysia, Mexico, Netherlands, New Zealand, Pakistan, Philippines, Portugal, Saudi Arabia, Singapore, South Korea, Spain, Sri Lanka, Thailand, the United States and Vietnam) as well as our primary markets in South Africa and the United Kingdom.

Job Purpose

This position will play a key role in Vitality’s transformation to a Scaled Agile Framework, a way of working that is anchored in continuous improvement, lean product delivery, business agility, and customer centricity.

Key Outputs may include but are not limited to:

  • Facilitate team organization and agile ceremonies, such as sprint planning, daily standups, reviews/demos, and retrospectives
  • Assist with release planning and communication
  • Facilitate continuous improvement and the development of a learning culture on teams
  • Understand and analyze performance measurements to facilitate team improvements
  • Maintain velocity, burn down/up reporting and communicate team progress
  • Ensure team is working efficiently towards clear, aligned sprint goals
  • Work with other Scrum Masters to increase the effectiveness of the application of the SAFe framework in the organization
  • Remove impediments and make issues and problems visible; escalate as necessary
  • Assist with dependency management and cross team coordination
  • Build and maintain a trusting and safe environment where problems can be raised without fear of blame, judgment, or retribution
  • Serve as the primary communicator of dependencies, timelines, and constraints for the team
  • Empower the team to make appropriate commitments through story selection and task definition
  • Grow team confidence to experiment, iterate, evolve, and learn
  • Act as a buffer between external distractions to minimize disruptions
  • Perform other duties as required and assigned by manager and upper management
  • Seek out continuous learning and growth opportunities

Work Experience

  • Three years of Scrum Master or equivalent experience in Agile development including coaching on agile methodologies
  • Ability to work as part of a geographically dispersed team
  • Ability to adapt to a changing environment
  • Must be self-motivated and know when to seek guidance
  • Solid stakeholder management, conflict resolution, and negotiation skills
  • Solid written and verbal communication skills, interpersonal, and collaborative skills; ability to communicate effectively to both technical & non-technical audiences
  • Knowledge of agile methodology and scaled framework like Scrum, Kanban, SAFe etc.
  • Not afraid to raise issues and inspire change while being comfortable dealing with situations of conflict, ambiguity, and uncertainty
  • Experience with Mobile product development highly desirable
  • SAFe or other project certifications highly desired
  • Wellness or insurance industry or related experience desirable

Vitality Person

  • Values Driven
  • Optimistic
  • Learns on the Fly
  • Resilient
  • Instils Trust
  • People Savvy
  • Drives Results
  • Problem Solver
  • are inspirational leaders who live the values and believes in the core purpose
  • are humble
  • treat others with care, dignity and respect
  • ensure that the business case prevails
  • have a bias for action
  • understand that people are Discovery’s greatest asset
  • build an environment for optimal performance
  • set ambitious goals and implement the highest standards
  • are students and masters of communication
  • never stop learning
  • have and express strong beliefs and views, yet are open-minded and support the chosen path


  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Health Care Plan (Medical, Dental & Vision)
  • Family Leave (Maternity, Paternity)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources